Book
Serving patrons with disabilities : perspectives and insights from people with disabilities
Record details
- ISBN: 9780838937310 (softcover)
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Physical Description:
print
viii, 79 pages ; 23 cm - Publisher: Chicago : ALA Editions, [2023]
- Copyright: ©2023
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | Introduction: disability is not a bad word / by Kodi Laskin -- One. Service animals / Kodi Laskin -- Two. Mobility aids / Lean Keevan -- Three. Speech assisted technology / Kacie Kruzie -- Four. Blindness and low vision / Katherine Schneider -- Five. Deaf and hard of hearing / Celcilia James -- Six. Learning differences / Alex Kerr -- Conclusion: communication is key / by Kodi Laskin. |
Search for related items by subject
| Subject: | Libraries and people with disabilities -- United States |
Available copies
- 0 of 1 copy available at University College of the North Libraries.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| The Pas Campus Library | Z 711.92 .H3 S47 2023 (Text) | 58500001227719 | Stacks | Volume hold | In process | - |
- Baker & Taylor
"This book provides library workers with the tools they need to provide excellent customer service and a safe environment to all patrons regardless of ability"-- - Chicago Distribution Center
Ensuring accessibility is more important than ever; however, answering questions of what needs to be done and why to make a library accessible can be an uncomfortable and daunting hurdle to true inclusion. This book is a safe, nonjudgmental tool for overcoming this awkwardness, offering readers practical, to-the-point information and guidance that complies with the Americans with Disabilities Act (ADA). Its contributors showcase real-world stories and viewpoints that illustrate ways to provide excellent customer service and a safe environment to all patrons regardless of ability. Readers will learn about- bridging the gap between people with disabilities and those without, through empathy, patience, and understanding;
- techniques for training staff and overcoming discomfort;
- making your library accessible for people with mobility issues;
- how to interact with and assist a person with limited sight or hearing;
- guidance for interacting with a service animal handler;
- advice on library programming for people with learning differences; and
- best practices for effective service to patrons who use a speech assistance device.
- Chicago Distribution Center
Incorporating lessons learned from personal experiences of people with disabilities, this guide shares actionable advice on steps to make your library as accessible as possible to all patrons regardless of ability.
