Insight 2011 [electronic resource] : responding to patrons with potential gambling problems.
This report presents the findings from Insight 2011, a project aimed at developing a framework of best practices for gaming providers to respond to patrons who may have a gambling problem. The research includes: a review and analysis of the literature and materials from the gaming industry; interviews with gaming venue staff; focus groups with gamblers who have experienced problems; and the Insight Forum, a two-day gathering of various gaming industry stakeholders, researchers, treatment providers, and gamblers to discuss, debate, and collect information on issues relevant to assisting patrons in the gaming venue.
Record details
- Physical Description: 1 electronic text (71 p.) : ill. (some col.), digital file.
- Publisher: [Toronto, Ont.] : RGC Centre for the Advancement of Best Practices, 2012
Content descriptions
General Note: | Publication date from publisher's website. Issued as part of the desLibris documents collection. |
Bibliography, etc. Note: | Includes bibliographical references (p. 61-65). |
Formatted Contents Note: | Preamble -- Executive summary -- Introduction -- Methodology -- Ch. 1. Research literature and policy review -- Ch. 2. Gaming employee interview results -- Ch. 3. Gamblers focus group results -- Ch. 4. Expert forum results -- Ch. 5. Best practices in responding to patrons with potential gambling problems. |
System Details Note: | Mode of access: World Wide Web. |
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Genre: | Electronic books. |