Insight 2011 responding to patrons with potential gambling problems

RGC Centre for the Advancement of Best Practices (Added Author). Canadian Electronic Library (Firm) (Added Author).

Summary: This report presents the findings from Insight 2011, a project aimed at developing a framework of best practices for gaming providers to respond to patrons who may have a gambling problem. The research includes: a review and analysis of the literature and materials from the gaming industry; interviews with gaming venue staff; focus groups with gamblers who have experienced problems; and the Insight Forum, a two-day gathering of various gaming industry stakeholders, researchers, treatment providers, and gamblers to discuss, debate, and collect information on issues relevant to assisting patrons in the gaming venue.

Record details

Physical Description: electronic resource
remote
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1 electronic text (71 p.) : ill. (some col.), digital file.
Publisher: [Toronto, Ont.] : RGC Centre for the Advancement of Best Practices, 2012

Content descriptions

General Note:	Publication date from publisher's website. Issued as part of the desLibris documents collection.
Bibliography, etc. Note:	Includes bibliographical references (p. 61-65).
Formatted Contents Note:	Preamble -- Executive summary -- Introduction -- Methodology -- Ch. 1. Research literature and policy review -- Ch. 2. Gaming employee interview results -- Ch. 3. Gamblers focus group results -- Ch. 4. Expert forum results -- Ch. 5. Best practices in responding to patrons with potential gambling problems.
System Details Note:	Mode of access: World Wide Web.