The taming of the queue III [electronic resource] : wait time measurement, monitoring and management : where the rubber meets the road : conference report / prepared by Renée Torgerson and Tom McIntosh.
Record details
- Physical Description: 1 electronic text (v, 37 p.) : digital file.
- Publisher: Ottawa, Ont. : Canadian Policy Research Networks, 2006
Content descriptions
General Note: | Conference held March 30 and 31, 2006 at the Chateau Laurier Hotel, Ottawa, Ontario. "This report provides a synopsis of the presentations and discussion at the two-day conference. It is based on the presentations provided by the participants and the notes taken by CPRN researchers during the event." Issued as part of the desLibris documents collection. |
Additional Physical Form available Note: | Electronic versions of presentations given at the conference are available on the CPRN website at www.cprn.org. |
System Details Note: | Mode of access: World Wide Web. |
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Genre: | Electronic books. |