Book
Human relations for career and personal success : concepts, applications, and skills
Record details
- ISBN: 9780134130408
- ISBN: 0134130405
-
Physical Description:
print
xx, 532 pages ; 28 cm - Edition: Eleventh edition.
- Publisher: Boston : Pearson, [2017]
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and indexes. |
| Formatted Contents Note: | Machine generated contents note: pt. I Understanding and Managing Yourself -- ch. 1 Human Relations and You -- How Studying Human Relations Can Help You -- How Work and Personal Life Influence Each Other -- Human Relations Begins with Self-Understanding -- How the Human Relations Movement Developed -- Major Factors Influencing Job Performance and Behavior -- ch. 2 Self-Esteem and Self-Confidence -- Nature of Self-Esteem, Its Development, and Its Consequences -- Enhancement of Self-Esteem -- Importance of Self-Confidence, and Its Sources -- Developing and Strengthening Your Self-Confidence -- Codependency and Its Link to Low Self-Esteem and Low Self-Confidence -- ch. 3 Self-Motivation and Goal Setting -- How Needs and Motives Influence Motivation -- How Goals Contribute to Self-Motivation -- Self-Motivation Techniques -- How to Develop the Self-Discipline to Achieve Goals and Stay Motivated -- ch. 4 Emotional Intelligence, Attitudes, and Happiness -- Emotional Intelligence -- Components of Attitudes and How They Are Acquired and Changed -- Happiness and How It Can Be Acquired and Enhanced -- ch. 5 Values and Ethics -- Values as a Part of Understanding Human Relations -- Importance of Being Concerned About Business Ethics -- Guidelines for Making Ethical Decisions and Behaving Ethically -- ch. 6 Problem Solving and Creativity -- Personal Characteristics That Influence Your Problem-Solving Ability -- Problem-Solving and Decision-Making Steps -- Creativity in Decision Making -- Improving Your Creativity -- How Critical Thinking Relates to Problem Solving and Creativity -- How Multiple Intelligences Contribute to Problem Solving and Creativity -- pt. II Dealing Effectively with People -- ch. 7 Personal Communication Effectiveness -- How Communication Takes Place -- Nonverbal Communication (Sending and Receiving Silent Messages) -- Using Social Media to Enhance Communication Effectiveness -- Frequent Barriers to Communication -- Building Bridges to Communication -- Overcoming Gender Barriers to Communication -- Enhancing Your Listening Skills -- Personal Communication Style -- ch. 8 Communication in the Workplace -- Formal Channels of Communication Within Organizations -- Informal Channels of Communication Within Organizations -- Challenges to Interpersonal Communication Created by Communication Technology -- Doing an Effective Job of Conducting or Participating in a Business Meeting -- ch. 9 Specialized Tactics for Getting Along with Others in the Workplace -- Developing a Good Relationship with Your Manager or Team Leader -- Coping with a Problem Manager -- Building Good Coworker Relationships -- Building Good Relationships with Customers -- ch. 10 Managing Conflict -- Why So Much Conflict Exists -- Good and Bad Sides of Conflict -- Techniques for Resolving Conflict -- Dealing with Difficult People -- Suggestions for Managing Anger -- ch. 11 Becoming an Effective Leader -- Traits and Characteristics of Effective Leaders -- Behaviors and Skills of Effective Leaders -- Leadership Style and Style Flexibility -- Techniques for a Leader Getting Along Well with Subordinates -- Developing Your Leadership Potential -- Key Challenges of Being a First-Time Leader -- ch. 12 Motivating Others and Developing Teamwork -- Diagnosing Work Motivation -- Motivation Through Empowerment, Job Design, and Various Forms of Positive Reinforcement -- Strategies and Tactics for Building Teamwork -- Understanding Group Dynamics to Improve Teamwork Development and Motivation -- Characteristics of an Effective Work Group -- ch. 13 Diversity and Cross-Cultural Competence -- Major Dimensions of Differences in Cultural Values -- Approaches to Improving Cross-Cultural Relations -- Overcoming Cross-Cultural Communication Barriers -- Additional Ways in Which Organizations Use Diversity to Advantage -- Legal Aspects of Working in a Culturally Diverse Environment -- pt. III Developing Career Thrust -- ch. 14 Getting Ahead in Your Career -- Basics of Conducting a Job Search -- Career Advancement Strategies and Tactics -- Developing Your Networking Skills -- ch. 15 Learning Strategies, Perception, and Life Span Changes -- Major Learning Strategies and Processes -- Several Different Learning Styles -- How Perception Influences Our Interpretation of the World -- How We Respond to Life Span Changes and Challenges -- Basic Concepts about Changing Careers -- Tactics for Coping with Change -- ch. 16 Developing Good Work Habits -- Dealing with Procrastination -- Proper Attitudes and Values to Develop for Productivity -- Effective Time-Management Techniques -- Overcoming Time Wasters -- pt. IV Staying Emotionally Healthy -- ch. 17 Managing Stress and Personal Problems -- Physiology and Consequences of Stress -- Sources of Stress in Personal Life -- Key Sources of Work Stress -- Several Effective Approaches to Managing Stress -- Two Key Perspectives on Understanding and Dealing with Personal Problems. |
Search for related items by subject
| Subject: | Success in business Organizational behavior Psychology, Industrial Interpersonal relations Interpersonal relations Organizational behavior Psychology, Industrial Success in business |
Available copies
- 1 of 1 copy available at University College of the North Libraries.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| The Pas Campus Library | HF 5386 .D768 2017 (Text) | 58500000457119 | Stacks | Volume hold | Available | - |
| LDR | 06682cam a2200397 i 4500 | ||
|---|---|---|---|
| 001 | 117011975 | ||
| 003 | SITKA | ||
| 005 | 20160829203039.0 | ||
| 008 | 151109s2017 maua b 001 0 eng | ||
| 010 | . | ‡a 2015042287 | |
| 019 | . | ‡a920742009 ‡a933721044 | |
| 020 | . | ‡a9780134130408 ‡qpaperback | |
| 020 | . | ‡a0134130405 ‡qpaperback | |
| 035 | . | ‡a(DLC) 2015042287 | |
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| 050 | 0 | 0. | ‡aHF5386 ‡b.D768 2017 |
| 082 | 0 | 0. | ‡a650.1/3 ‡223 |
| 100 | 1 | . | ‡aDuBrin, Andrew J., ‡eauthor. |
| 245 | 1 | 0. | ‡aHuman relations for career and personal success : ‡bconcepts, applications, and skills / ‡cAndrew J. DuBrin, Rochester Institute of Technology. |
| 250 | . | ‡aEleventh edition. | |
| 264 | 1. | ‡aBoston : ‡bPearson, ‡c[2017] | |
| 300 | . | ‡axx, 532 pages ; ‡c28 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 504 | . | ‡aIncludes bibliographical references and indexes. | |
| 505 | 0 | 0. | ‡aMachine generated contents note: ‡gpt. I ‡tUnderstanding and Managing Yourself -- ‡gch. 1 ‡tHuman Relations and You -- ‡tHow Studying Human Relations Can Help You -- ‡tHow Work and Personal Life Influence Each Other -- ‡tHuman Relations Begins with Self-Understanding -- ‡tHow the Human Relations Movement Developed -- ‡tMajor Factors Influencing Job Performance and Behavior -- ‡gch. 2 ‡tSelf-Esteem and Self-Confidence -- ‡tNature of Self-Esteem, Its Development, and Its Consequences -- ‡tEnhancement of Self-Esteem -- ‡tImportance of Self-Confidence, and Its Sources -- ‡tDeveloping and Strengthening Your Self-Confidence -- ‡tCodependency and Its Link to Low Self-Esteem and Low Self-Confidence -- ‡gch. 3 ‡tSelf-Motivation and Goal Setting -- ‡tHow Needs and Motives Influence Motivation -- ‡tHow Goals Contribute to Self-Motivation -- ‡tSelf-Motivation Techniques -- ‡tHow to Develop the Self-Discipline to Achieve Goals and Stay Motivated -- ‡gch. 4 ‡tEmotional Intelligence, Attitudes, and Happiness -- ‡tEmotional Intelligence -- ‡tComponents of Attitudes and How They Are Acquired and Changed -- ‡tHappiness and How It Can Be Acquired and Enhanced -- ‡gch. 5 ‡tValues and Ethics -- ‡tValues as a Part of Understanding Human Relations -- ‡tImportance of Being Concerned About Business Ethics -- ‡tGuidelines for Making Ethical Decisions and Behaving Ethically -- ‡gch. 6 ‡tProblem Solving and Creativity -- ‡tPersonal Characteristics That Influence Your Problem-Solving Ability -- ‡tProblem-Solving and Decision-Making Steps -- ‡tCreativity in Decision Making -- ‡tImproving Your Creativity -- ‡tHow Critical Thinking Relates to Problem Solving and Creativity -- ‡tHow Multiple Intelligences Contribute to Problem Solving and Creativity -- ‡gpt. II ‡tDealing Effectively with People -- ‡gch. 7 ‡tPersonal Communication Effectiveness -- ‡tHow Communication Takes Place -- ‡tNonverbal Communication (Sending and Receiving Silent Messages) -- ‡tUsing Social Media to Enhance Communication Effectiveness -- ‡tFrequent Barriers to Communication -- ‡tBuilding Bridges to Communication -- ‡tOvercoming Gender Barriers to Communication -- ‡tEnhancing Your Listening Skills -- ‡tPersonal Communication Style -- ‡gch. 8 ‡tCommunication in the Workplace -- ‡tFormal Channels of Communication Within Organizations -- ‡tInformal Channels of Communication Within Organizations -- ‡tChallenges to Interpersonal Communication Created by Communication Technology -- ‡tDoing an Effective Job of Conducting or Participating in a Business Meeting -- ‡gch. 9 ‡tSpecialized Tactics for Getting Along with Others in the Workplace -- ‡tDeveloping a Good Relationship with Your Manager or Team Leader -- ‡tCoping with a Problem Manager -- ‡tBuilding Good Coworker Relationships -- ‡tBuilding Good Relationships with Customers -- ‡gch. 10 ‡tManaging Conflict -- ‡tWhy So Much Conflict Exists -- ‡tGood and Bad Sides of Conflict -- ‡tTechniques for Resolving Conflict -- ‡tDealing with Difficult People -- ‡tSuggestions for Managing Anger -- ‡gch. 11 ‡tBecoming an Effective Leader -- ‡tTraits and Characteristics of Effective Leaders -- ‡tBehaviors and Skills of Effective Leaders -- ‡tLeadership Style and Style Flexibility -- ‡tTechniques for a Leader Getting Along Well with Subordinates -- ‡tDeveloping Your Leadership Potential -- ‡tKey Challenges of Being a First-Time Leader -- ‡gch. 12 ‡tMotivating Others and Developing Teamwork -- ‡tDiagnosing Work Motivation -- ‡tMotivation Through Empowerment, Job Design, and Various Forms of Positive Reinforcement -- ‡tStrategies and Tactics for Building Teamwork -- ‡tUnderstanding Group Dynamics to Improve Teamwork Development and Motivation -- ‡tCharacteristics of an Effective Work Group -- ‡gch. 13 ‡tDiversity and Cross-Cultural Competence -- ‡tMajor Dimensions of Differences in Cultural Values -- ‡tApproaches to Improving Cross-Cultural Relations -- ‡tOvercoming Cross-Cultural Communication Barriers -- ‡tAdditional Ways in Which Organizations Use Diversity to Advantage -- ‡tLegal Aspects of Working in a Culturally Diverse Environment -- ‡gpt. III ‡tDeveloping Career Thrust -- ‡gch. 14 ‡tGetting Ahead in Your Career -- ‡tBasics of Conducting a Job Search -- ‡tCareer Advancement Strategies and Tactics -- ‡tDeveloping Your Networking Skills -- ‡gch. 15 ‡tLearning Strategies, Perception, and Life Span Changes -- ‡tMajor Learning Strategies and Processes -- ‡tSeveral Different Learning Styles -- ‡tHow Perception Influences Our Interpretation of the World -- ‡tHow We Respond to Life Span Changes and Challenges -- ‡tBasic Concepts about Changing Careers -- ‡tTactics for Coping with Change -- ‡gch. 16 ‡tDeveloping Good Work Habits -- ‡tDealing with Procrastination -- ‡tProper Attitudes and Values to Develop for Productivity -- ‡tEffective Time-Management Techniques -- ‡tOvercoming Time Wasters -- ‡gpt. IV ‡tStaying Emotionally Healthy -- ‡gch. 17 ‡tManaging Stress and Personal Problems -- ‡tPhysiology and Consequences of Stress -- ‡tSources of Stress in Personal Life -- ‡tKey Sources of Work Stress -- ‡tSeveral Effective Approaches to Managing Stress -- ‡tTwo Key Perspectives on Understanding and Dealing with Personal Problems. |
| 650 | 0. | ‡aSuccess in business. | |
| 650 | 0. | ‡aOrganizational behavior. | |
| 650 | 0. | ‡aPsychology, Industrial. | |
| 650 | 0. | ‡aInterpersonal relations. | |
| 650 | 7. | ‡aInterpersonal relations. ‡2fast ‡0(OCoLC)fst00977397 | |
| 650 | 7. | ‡aOrganizational behavior. ‡2fast ‡0(OCoLC)fst01047801 | |
| 650 | 7. | ‡aPsychology, Industrial. ‡2fast ‡0(OCoLC)fst01081592 | |
| 650 | 7. | ‡aSuccess in business. ‡2fast ‡0(OCoLC)fst01137062 | |
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| 905 | . | ‡uNA978233 | |
| 901 | . | ‡a117011975 ‡b ‡c117011975 ‡tbiblio | |
