"Bullying, harassment, and violence are all forms of unacceptable behaviour that create a risk to health and safety in the workplace. Employers and employees at all levels are responsible for maintaining a positive, productive working culture, where everyone is treated with tolerance, dignity and respect. This video training course and accompanying guide is designed to reinforce your organisation's existing bullying and harassment policies. It discusses the various forms of unacceptable behavior in the workplace, with a focus on the resolution of issues and the fundamental methods for managing the risks. Topics covered in this program: unacceptable behaviour, recognizing the signs, responding to bullying & harassment, dealing with aggression & violence, 5 re-enactments based on actual cases"--Container.