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Meeting customer expectations Cover Image VHS VHS

Meeting customer expectations [videorecording].

Hawkos, Shelley. (Added Author). Heil, Dick. (Added Author). Films for the Humanities & Sciences (Firm) (Added Author).

Summary:

Describes and defines what customers expect in the way of service.

Record details

  • Physical Description: 1 videocassette (20 min.) : sd., col. ; 1/2 in.
  • Publisher: Princeton, NJ : Films for the Humanities & Sciences, c1991.

Content descriptions

Creation/Production Credits Note:
Producers/directors, Shelley Hawkos, Dick Heil.
Participant or Performer Note:
Michael Sullivan.
System Details Note:
VHS format.
Subject: Customer services.

Available copies

  • 1 of 1 copy available at University College of the North Libraries.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
The Pas Campus Library HF 5415.5 .M44 1991 (Text) 38500000406624 Stacks Volume hold Available -


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