Meeting customer expectations [videorecording].
Describes and defines what customers expect in the way of service.
Record details
- Physical Description: 1 videocassette (20 min.) : sd., col. ; 1/2 in.
- Publisher: Princeton, NJ : Films for the Humanities & Sciences, c1991.
Content descriptions
Creation/Production Credits Note: | Producers/directors, Shelley Hawkos, Dick Heil. |
Participant or Performer Note: | Michael Sullivan. |
System Details Note: | VHS format. |
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Subject: | Customer services. |
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Available copies
- 1 of 1 copy available at University College of the North Libraries.
Holds
- 0 current holds with 1 total copy.
Other Formats and Editions
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
---|---|---|---|---|---|---|
The Pas Campus Library | HF 5415.5 .M44 1991 (Text) | 38500000406624 | Stacks | Volume hold | Available | - |