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Creating & delivering your value proposition managing customer experience for profit
E-book
E-book
| Publisher: | London ; Kogan Page, 2009. |
| ISBN: | 9780749458591 (electronic bk.) |
| Phys. Desc.: | 1 online resource (xvi, 213 p.) : ill. |
| Electronic resource: | Click to access e-item (UCN/Public Library card required) |
Topic
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