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Successful Selling
E-video
E-video
| Publisher: | [Place of publication not identified] : Video Arts (Firm), [2013] |
| Phys. Desc.: | 1 online resource (1 video file (32 min., 31 sec.)) : sound, color. |
| Electronic resource: | Part of the Films on Demand collection. |
If Looks Could Kill
E-video
E-video
| Publisher: | [Place of publication not identified] : Video Arts (Firm), [2000] |
| Phys. Desc.: | 1 online resource (1 video file (29 min., 2 sec.)) : sound, color. |
| Electronic resource: | Part of the Films on Demand collection. |
Effective customer care
E-book
E-book
| Publisher: | London ; Kogan Page, c2010. |
| ISBN: | 9780749459987 (electronic bk.) |
| Phys. Desc.: | 1 online resource (xiv, 130 p.) : ill. |
| Electronic resource: | Click to access e-item (UCN/Public Library card required) |
Think human : the customer experience revolution in the digital age
Book
Book
| Call number: | HF 5415.5 .D88 2023 | ||||||||
| Publisher: | London, United Kingdom : Kogan Page, 2023. | ||||||||
| ISBN: | 9781398614543 (hardcover) | ||||||||
| Phys. Desc.: | xi, 206 pages : illustrations ; 24 cm | ||||||||
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1 of 1 copy available at University College of the North Libraries.
Encouraging complaints
DVD
DVD
| Call number: | HF 5549.5 .G7 1996 guide | ||||||||||||||||
| Publisher: | [London] : Hebden Lindsay, [c1996] | ||||||||||||||||
| Phys. Desc.: | 2 videodiscs (ca. 70 min) : sd., col. with b&w sequences ; 4 3/4 in + 1 guide. | ||||||||||||||||
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1 of 3 copies available at University College of the North Libraries.
Once a customer, always a customer how to deliver customer service that creates customers for life
E-book
E-book
| Publisher: | Dublin : Oak Tree Press, 2001. |
| ISBN: | 9781904887836 (electronic bk.) |
| Edition: | Rev. 3rd ed. |
| Phys. Desc.: | 1 online resource : ill. |
| Electronic resource: | Click to access e-item (UCN/Public Library card required) |
101 activities for delivering knock your socks off service
E-book
E-book
| Publisher: | New York : American Management Association, c2009. |
| ISBN: | 9780814414453 (electronic bk. : Adobe Digital Editions) |
| Phys. Desc.: | 1 online resource (xiv, 367 p.) : ill. |
| Electronic resource: | Click to access e-item (UCN/Public Library card required) |
Customer centric strategy
E-book
E-book
| Publisher: | [Toronto, ON] : eCampusOntario, 2021. |
| Phys. Desc.: | 1 online resource (172 pages) : colour illustrations |
| Electronic resource: | Click to access e-item from BC Open Textbook Project |
Salesforce.com For dummies
E-book
E-book
| Publisher: | Hoboken : John Wiley & Sons, 2010. |
| ISBN: | 9780470948859 (electronic bk.) |
| Edition: | 4th ed. |
| Phys. Desc.: | 1 online resource. |
| Electronic resource: | Click to access e-item (UCN/Public Library card required) |
One to one, B2B customer development strategies for the business to business world
E-book
E-book
| Publisher: | New York : Currency/Doubleday, 2001. |
| ISBN: | 9780307489104 (electronic bk.) |
| Phys. Desc.: | 1 online resource : ill. |
| Electronic resource: | Click to access e-item (UCN/Public Library card required) |
