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Topic
Customer services
(8)
Consumer satisfaction
(5)
Body language
(1)
Consumer complaints
(1)
Job stress
(1)
More
Series
Person-to-person skills : excellence in customer service
(7)
Person-to-person skill : excellence in customer service
(1)
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1
Body language in customer service
VHS
Call number:
HF 5415.5 .B62 1991
Publisher:
Princeton, NJ : Films for the Humanities & Sciences, c1991.
Phys. Desc.:
1 videocassette (20 min.) : sd., col. ; 1/2 in.
Location
Shelving Location
Call Number
Status
Location
The Pas Campus Library
Shelving Location
Stacks
Call Number
HF 5415.5 .B62 1991
Status
Available
1 of 1 copy available at University College of the North Libraries.
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2
The goals of customer service
VHS
Call number:
HF 5415.5 .G63 1991
Publisher:
Princeton, NJ : Films for the Humanities & Sciences, c1991.
Phys. Desc.:
1 videocassette (20 min.) : sd., col. ; 1/2 in.
Location
Shelving Location
Call Number
Status
Location
The Pas Campus Library
Shelving Location
Stacks
Call Number
HF 5415.5 .G63 1991
Status
Available
1 of 1 copy available at University College of the North Libraries.
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Reviews & More
3
Meeting customer expectations
VHS
Call number:
HF 5415.5 .M44 1991
Publisher:
Princeton, NJ : Films for the Humanities & Sciences, c1991.
Phys. Desc.:
1 videocassette (20 min.) : sd., col. ; 1/2 in.
Location
Shelving Location
Call Number
Status
Location
The Pas Campus Library
Shelving Location
Stacks
Call Number
HF 5415.5 .M44 1991
Status
Available
1 of 1 copy available at University College of the North Libraries.
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4
Understanding what the customer wants
VHS
Call number:
HF 5415.5 .U53 1991
Publisher:
Princeton, NJ : Films for the Humanities & Sciences, c1991.
Phys. Desc.:
1 videocassette (20 min.) : sd., col. ; 1/2 in.
Location
Shelving Location
Call Number
Status
Location
The Pas Campus Library
Shelving Location
Stacks
Call Number
HF 5415.5 .U53 1991
Status
Available
1 of 1 copy available at University College of the North Libraries.
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Reviews & More
5
Tuning in to the customer
VHS
Call number:
HF 5415.5 .T86 1991
Publisher:
Princeton, NJ : Films for the Humanities & Sciences, c1991.
Phys. Desc.:
1 videocassette (20 min.) : sd., col. ; 1/2 in.
Location
Shelving Location
Call Number
Status
Location
The Pas Campus Library
Shelving Location
Stacks
Call Number
HF 5415.5 .T86 1991
Status
Available
1 of 1 copy available at University College of the North Libraries.
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Reviews & More
6
Handling customer service stress
VHS
Call number:
HF 5415.5 .H36 1991
Publisher:
Princeton, NJ : Films for the Humanities & Sciences, c1991.
Phys. Desc.:
1 videocassette (20 min.) : sd., col. ; 1/2 in.
Location
Shelving Location
Call Number
Status
Location
The Pas Campus Library
Shelving Location
Stacks
Call Number
HF 5415.5 .H36 1991
Status
Available
1 of 1 copy available at University College of the North Libraries.
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Reviews & More
7
Managing difficult situations
VHS
Call number:
HF 5415.5 .M36 1991
Publisher:
Princeton, NJ : Films for the Humanities & Sciences, c1991.
Phys. Desc.:
1 videocassette (20 min.) : sd., col. ; 1/2 in.
Location
Shelving Location
Call Number
Status
Location
The Pas Campus Library
Shelving Location
Stacks
Call Number
HF 5415.5 .M36 1991
Status
Available
1 of 1 copy available at University College of the North Libraries.
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Reviews & More
8
Superior customer service
VHS
Call number:
HF 5415.5 .S87 1991
Publisher:
Princeton, NJ : Films for the Humanities & Sciences, c1991.
Phys. Desc.:
1 videocassette (20 min.) : sd., col. ; 1/2 in.
Location
Shelving Location
Call Number
Status
Location
The Pas Campus Library
Shelving Location
Stacks
Call Number
HF 5415.5 .S87 1991
Status
Available
1 of 1 copy available at University College of the North Libraries.
Place Hold
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Reviews & More
Search Results Facets
Search Results List
Topic
Customer services
(8)
Consumer satisfaction
(5)
Body language
(1)
Consumer complaints
(1)
Job stress
(1)
More
Series
Person-to-person skills : excellence in customer service
(7)
Person-to-person skill : excellence in customer service
(1)
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