Leadership skills for maintenance supervisors and managers

Levitt, Joel 1952- (author.).

Summary: "Supervision is a leveraged activity. When we develop the supervisor, we enhance the productivity of the whole workgroup. This book teaches both the science and the art of supervision of maintenance workers including essential management, necessary people skills, and the elements of technical issues. This book provides valuable skill training for supervisors, team leaders, and managers. It offers techniques to improve reliability that can be accomplished at the supervisor level. It teaches both the science and the art of supervision of maintenance workers, discusses managing meetings and time, and presents management and people skills which offer maximum productivity and high-quality provision of services and at the same time, improving morale throughout the workforce. This book is suitable for all types of maintenance for organizations with supervisors and managers from plant operations, storeroom, construction, and related areas including industrial organizations, construction companies, mines, fleets, building maintenance, janitorial maintenance contractors, and vocational tech schools teaching maintenance short courses"--

Record details

ISBN: 9780367481759
ISBN: 0367481758
Physical Description: print
xix, 247 pages : illustrations (black and white) ; 25 cm
Edition: First edition.
Publisher: Boca Raton, FL : CRC Press, 2020.
Copyright: ©2021

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references and index.

Formatted Contents Note:

Introduction -- Genesis of This Book -- How to use this book? -- Learning to Learn -- Section I: Psychology of Supervision and of Subordinates -- Chapter 1: What Is Supervision? -- Leadership, Management, and Supervision -- Performance -- Other Traits -- Advice from Experts -- Supervision in a Union Environment -- Active Supervision versus Passive Supervision -- Chapter 2: Maintenance Mentoring and Role Models -- Demographics -- Mentoring -- Supervisor Is a Role Model -- Chapter 3: Maintenance Supervisor Personality Profiles -- Keys to This Personality Inventory -- Supervisor Personality Descriptions -- Chapter 4: Company Culture -- What Is Your Culture of Reliability? -- Organization Mission, Vision, and Values -- Chapter 5: Getting Through to Other Humans -- Communications -- Important Issue -- Chapter 6: Motivation -- The Probable Structure of Motivation -- Type I: 8 Everyday Motivational Techniques -- Type II: 6 Intervention Techniques -- Chapter 7: Goals Are a Motivational Technique -- Keeping Goals Alive -- Kinds of Goals -- SMART Goals -- Stretch Goals Impossible Goals -- Keep Goals Powerful -- Pitfall: Noise! -- Using Teams -- Failing Forward: Why Goals Work Even If You Fail -- Last Word -- Chapter 8: Coping with Difficult People -- Five Techniques to Coping with Difficult People/Situations -- Chapter 9: Be Alert for Unconscious Bias, Everyone Has It -- Ten Traps of the Human Mind -- When You Run Meetings, Be Alert for Cognitive Laziness! -- Clustering Illusion -- Red Herring -- Rationalization -- Texas Sharpshooter Fallacy -- Wrong Direction -- Section II: Maintenance Management for Supervisors -- Chapter 10: Understanding and Avoiding Breakdowns -- Legacy -- Breakdown Strategy (CALLED RUN TO FAILURE STRATEGY) -- Let's Get Clear about Who the Enemy Is -- Losses Due to Downtime Can Dwarf Costs of Maintenance -- There Is a Good Deal of Ignorance about Breakdowns -- Random Failures -- Deep Dive into Breakdown Consequences -- Chapter 11: Practical Safety for Supervisors -- What Causes Accidents? -- Why Did These Injuries Occur? -- Accidents and Quality -- Job Safety Analysis -- Action Items for Quality and Safety -- Hazard Communication -- Chapter 12: World-Class Maintenance Attributes of World-Class Maintenance Departments -- Another Look at World-Class Performance -- Chapter 13: Asset Management -- Knowledge Domains of the Uptime Elements -- Asset Management (AM) (Yellow) -- Reliability Engineering for Maintenance (REM) (Orange) -- Asset Condition Management (ACM) (Green) -- Work Execution Management (WEM) (Blue) -- Leadership for Maintenance (LEM) (Red) -- ISO 55000 -- System for Asset Management and Reliability -- Policy -- New York City Metropolitan Transportation Authority Asset Management Policy -- Ideas about Asset Management