A report outlining the delays in the processing of adjudications and initial authority grievances by the director general compensation & benefits

Daigle, Pierre (author.). Office of the National Defence and Canadian Forces Ombudsman, (issuing body,). Canadian Electronic Library (Firm), (distributor.).

Summary: Since 2010, the Office of the Ombudsman for the Department of National Defence and the Canadian Forces (CF) has received a number of complaints from CF members related to delays in the adjudication of financial claims associated with door-to-door relocations (postings). Similar complaints were also submitted regarding delays in the handling of related grievances. At present, CF members are being informed by auto-reply emails from the Directorate of Compensation and Benefits that adjudication requests take a minimum of 18 months to process for non-priority files. Should members wish to grieve the decision ultimately rendered on their adjudication request, they are told to expect an additional 12- to 15-month wait for a determination of their grievances.

Record details

Physical Description: remote
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1 electronic text (i, 25 pages).
Publisher: Ottawa [Ontario] : Office of the Ombudsman, National Defence and Canadian Forces, [2013]
Distributor: Ottawa, Ontario : Canadian Electronic Library, 2014.

Content descriptions

General Note:	"May 2013." Issued as part of the desLibris documents collection.
Bibliography, etc. Note:	Includes bibliographical references (page 25).
Formatted Contents Note:	Background -- Investigation -- Director compensation and benefits administration 2 -- Compensation and benefits grievance section -- FInal reflections -- Annexe A. Copy of the letter from the Ombudsman's office to the former Chief of Military Personnel, June 2011 -- Annex B. Copy of the letter from the fromer Chief of Military Personnel to the Ombudsman's office, July 2011 -- Annex C. Organizational chart of DCBA 2 -- Annex D. Organizational chart of CBGS -- Annex E. Recommendations -- Annex F. Formal response from the Chief of Defence Staff.
System Details Note:	Mode of access: World Wide Web.