Report 1, Phoenix Pay Problems, of the Fall 2017 Reports of the Auditor General of Canada - Part I

Summary: 'According to the Office of the Auditor General of Canada (OAG), in 2009, “the Government of Canada began to transform the way it processed pay for its 290,000 employees. Public Services and Procurement Canada [PSPC] was responsible for this Transformation of Pay Administration Initiative. The initiative had two projects: one to centralize pay services for 46 departments and agencies that employed about 70 percent of all federal employees, and the other to replace the 40-year-old pay system used by 101 departments and agencies.”1 This initiative took seven years to complete, and cost $310 million. Additionally, the government “expected the initiative to save it about $70 million a year, starting in the 2016–17 fiscal year”'--Introd., p. [1].