How to write and present technical information

Sides, Charles H. 1952- (author.).

Summary: Professional communications are the "information product" of all organizations and businesses. Based on that premise, this book offers communications strategies that will benefit any organization that disseminates technical information in-house and/or to customers. It provides easy-to-understand and apply guidelines for designing and writing effective technical documents, as well as other related communications. The book has been updated to encompass contemporary technology and trends, including communication tools such as social media. The book begins by looking at skills common to all technical writing and offering general advice on designing and writing reports. Next is a discussion of specific types of reports along with common problems and issues writers face. Finally, the work overviews other forms of communications such as professional presentations. The updated material also considers the growing importance of interviews and focus groups as information-gathering tools, the influence of visual rhetoric, and the use of technologies such as Skype and webinars.--From publisher description.

Record details

ISBN: 9781440855054
ISBN: 1440855056
ISBN: 9781440855078
ISBN: 1440855072
ISBN: 9781440855061
Physical Description: print
xii, 243 pages ; 25 cm
Edition: Fourth edition.
Publisher: Santa Barbara, California : Greenwood, [2017]

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references and index.

Formatted Contents Note:

Machine generated contents note: pt. I WRITER, AUDIENCE, AND DOCUMENTATION -- 1. Who We Are and What We Do -- 2. How to Define High-Quality Documentation -- 3. How to Define Your Audience -- pt. II GETTING STARTED -- 4. How to Get Organized -- 5. How to Get Information with Interviews -- 6. How to Explain Your Subject -- 7. How to Use Graphics with Reports and Papers -- 8. How to Use Writing Tools -- pt. III HOW TO WRITE A PAPER OR REPORT -- 9. How to Organize a Paper -- 10. How to Write the Discussion or Body of an Article -- 11. How to Write the Exit -- 12. How to Write the Lead -- pt. IV HOW TO WRITE SPECIFIC DOCUMENTS -- 13. How to Write Specifications -- 14. How to Write Procedures -- 15. How to Write Proposals -- 16. How to Write Analysis Reports -- 17. How to Write Product Descriptions -- pt. V HOW TO WRITE AND DESIGN FOR DIGITAL MEDIA -- 18. How to Use the Internet in Professional Environments -- 19. How to Design and Write for Mutlimedia Applications -- 20. How to Design and Write for Social Media -- pt. VI HOW TO WRITE AND DESIGN ASSOCIATED COMMUNICATIONS -- 21. How to Write Public Relations Documents -- 22. How to Write Marketing and Advertising Documents -- 23. How to Design Training Programs -- pt. VII FINISHING YOUR WORK -- 24. How to Avoid Common Writing Problems -- 25. How to Edit and Revise Your Work -- pt. VIII PRESENTATIONS AND MEETINGS -- 26. How to Make Professional Presentations -- 27. How to Use Visuals with Presentations -- 28. How to Run Effective Meetings -- pt. IX CONCLUSION -- 29. Final Thoughts.