Customer Types

Infobase, (film distributor.). Video Arts (Firm) (Added Author).

Summary: The Customer Service Essentials series highlights topics important to good customer service. By the end of this episode, viewers should be able to identify challenges some types of customers create, the expectation customers have, constraints that precent outstanding customer service, and ways of achieving a good outcome.

Record details

Physical Description: remote
1 online resource (1 video file (10 min., 58 sec.)) : sound, color.
Publisher: [Place of publication not identified] : Video Arts (Firm), [2015]
Distributor: New York, N.Y. : Distributed by Infobase, 2016.
Copyright: ©2015

Content descriptions

General Note:	Originally released by Video Arts (Firm), 2015. Streaming video file encoded with permission for digital streaming by Infobase on October 25, 2016.
Restrictions on Access Note:	Access requires authentication through Films on Demand.
Target Audience Note:	11 & up.
System Details Note:	Streaming video file. System requirements: FOD playback platform.
Language Note:	Closed-captioned.
Source of Description Note:	Title from distributor's description (Infobase, November 16, 2016)