Customers On the Phone

Infobase, (film distributor.). Video Arts (Firm) (Added Author).

Summary: The Customer Service Essentials series highlights topics important to good customer service. By the end of this episode, viewers should be able to identify and deliver a good structured call which leads to a positive customer outcome.

Record details

Physical Description: remote
1 online resource (1 video file (6 min., 21 sec.)) : sound, color.
Publisher: [Place of publication not identified] : Video Arts (Firm), [2015]
Distributor: New York, N.Y. : Distributed by Infobase, 2016.
Copyright: ©2015

Content descriptions

General Note:	Originally released by Video Arts (Firm), 2015. Streaming video file encoded with permission for digital streaming by Infobase on October 25, 2016.
Restrictions on Access Note:	Access requires authentication through Films on Demand.
Target Audience Note:	11 & up.
System Details Note:	Streaming video file. System requirements: FOD playback platform.
Language Note:	Closed-captioned.
Source of Description Note:	Title from distributor's description (Infobase, November 16, 2016)