Interpersonal communication : relating to others

Beebe, Steven A., 1950- (Added Author). Beebe, Susan J. (Added Author). Redmond, Mark V. (Added Author). Geerinck, Terri M. (Added Author).

Record details

ISBN: 9780205716814 (bundle)
ISBN: 9780205618057
Physical Description: print
xvi, 384 p. : ill., ports. ; 26 cm.
Edition: 5th Canadian ed.
Publisher: Scarborough, Ont. : Allyn & Bacon Canada, 2011.

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references and index.

Formatted Contents Note:

PART ONE: FOUNDATIONS OF INTERPERSONAL COMMUNICATION -- Chapter 1: Introduction to Interpersonal Communication -- Chapter 2: Interpersonal Communication and Self -- Chapter 3: Interpersonal Communication and Perception -- PART TWO: INTERPERSONAL COMMUNICATION SKILLS -- Chapter 4: Listening and Responding -- Chapter 5: Verbal Communication Skills -- Chapter 6: Non-verbal Communication Skills -- Chapter 7: Conflict Management Skills -- PART THREE: INTERPERSONAL COMMUNICATION IN RELATIONSHIPS -- Chapter 8: Interpersonal Communication and Cultural Diversity -- Chapter 9: Understanding Interpersonal Relationships -- Chapter 10: Developing, Maintaining, and Ending Interpersonal Relationships -- Chapter 11: Interpersonal Relationships at Home, on the Internet, and at Work