"September 2010."

Includes bibliographical references (p. 92-108).

Canadian & international literature on peer support: Definitions, models and forms of peer support; Effectiveness and outcomes of peer support; Values; Involvement of marginalized and minority consumer/Survivors in peer support; Future research -- Peer support definitions, origins and values: Types of peer support; A summary of peer support in the provinces and territories; Minorities and other population groups: First nations, metis and inuit; Ethnic minorities; Francophone people; Rural people; Young people; Seniors; Canadian forces and veterans; People with learning, sensory, physical and development disabilities; Gay, lesbian, bisexual and transgendered people; People involved in the criminal justice and forensic systems -- Challenges for peer support: Access to peer support; Funding and planning; Organizational structures; Service and workforce development in peer support; Relationships with non-peers; Governance; Management; Staff; Volunteers; Work conditions; Clients and members/participants -- Benefits and successes of peer support: Some examples of good practice; Success factors -- The international picture: Legislation, policy and funding -- Making the case: Mental health problems in canada; Social determinants and consequences of mental health problems; Responses to mental health problems; Evidence base for peer support -- Recommendations -- Appendix 1: Overview of the Mental Health Commission of Canada and the "making the case for peer support" project -- Appendix 2: Questionnaire -- Appendix 3: Informed consent form -- Appendix 4: Respondents -- Appendix 5: Schedule of consultations -- Appendix 6: Description of literature review -- Appendix 7: The consultants.