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CRM in real time empowering customer relationships Cover Image E-book E-book

CRM in real time empowering customer relationships

Goldenberg, Barton J. (Author).

Record details

  • ISBN: 9781937290719 (electronic bk.)
  • ISBN: 1937290719 (electronic bk.)
  • ISBN: 9781937290726 (electronic bk.)
  • ISBN: 1937290727 (electronic bk.)
  • Physical Description: electronic resource
    remote
    1 online resource (xv, 368 p.) : ill.
  • Publisher: Medford, N.J. : CyberAge Books, c2008.

Content descriptions

General Note:
Includes index.
Formatted Contents Note: pt. 1. An introduction to CRM -- pt. 2. People issues -- pt. 3. Process issues -- pt. 4. Business application and technology issues -- pt. 5. Critical issues -- pt. 6. The future.

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Subject: Customer relations -- Management
Customer relations
Genre: Electronic books.

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