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Getting naked a business fable--about shedding the three fears that sabotage client loyalty Cover Image E-audiobook E-audiobook

Getting naked a business fable--about shedding the three fears that sabotage client loyalty

Lencioni, Patrick 1965- (Author). Woren, Dan. (Added Author).

Summary: Through a story about a management consultant, the author describes the three fears that lead service providers to undermine the trust and loyalty of their customers.

Record details

  • ISBN: 9781415965719 (sound recording : OverDrive Audio Book)
  • ISBN: 1415965714 (sound recording : OverDrive Audio Book)
  • Physical Description: electronic
    electronic resource
    remote
  • Publisher: [New York] : Books on Tape, 2010.

Content descriptions

General Note:
Downloadable audio file.
Title from: Title details screen.
Unabridged.
Duration: 4:17:15.
Participant or Performer Note: Read by Dan Woren.
System Details Note:
Requires OverDrive Media Console (WMA file size: 61617 KB; MP3 file size: 120615 KB).
Mode of access: World Wide Web.

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Subject: Customer loyalty
Customer relations
Genre: Audiobooks.

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